Charter Survey: Commuter Express

Charter Survey

Thank you for choosing Checker Sedan Group Transportation. We value your business and input. To help us serve you further, please take a moment to give us your thoughts.

Your Charter Number:
Your Charter's Departure Date:
Your Charter Driver (if known):
Did your coach report for boarding at the correct time and place?: Yes No
Was the inside of your coach clean?: Yes No
Was the outside of your coach clean?: Yes No
Were all mechanical devices in working order on your coach? (Reading lights, overhead lights, heating, air conditioning, P.A., radio, VCR, seat recliners, etc.): Yes No
Was your driver in uniform? (check all that apply): Black Blazer or Seasonal Logo Jacket

White Dress Shirt

Black Dress Slacks

Gold Tie or Scarf

Black Shoes
Did the driver greet & assist passengers as they were loading and unloading the vehicle?: Yes No
Did the driver introduce him or herself before beginning the trip and give a short safety presentation (or play the safety video)?: Yes No
Did your driver operate the coach safely and smoothly?: Yes No
Was your driver prepared and knew the correct route to follow?: Yes No
Did you arrive at your destination on time?: Yes No
How would you rate your driver's overall service for this trip?: Excellent Good Fair Poor
Please provide comments below that you feel would help us improve our service:

Commuter Express - The official luxury sedan service of Detroit Metro Airport.

Charter Survey